From the article:
A local business owner is on the hook for a $52,000 phone bill after his voice-mail system was hacked and hundreds of calls were made to Bulgaria. Alan Davison, who owns HUB Computer Solutions, noticed something was wrong when "feature 36" -- a message unknown to him -- kept popping up on his phone.Fraud is a pain and will no doubt require substantial follow-up to resolve the situation. However, the bigger issue may be convincing customers to still buy the IT security and VOIP consulting services offered by HUB Computer Solutions.
-Michael Coates